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Warranty

Peace-Of-Mind warranty! While each component is tested and retested to make sure that it is in perfect working condition before shipping to you, sometimes things can still go wrong. Which is why we offer our Peace-Of-Mind warranty policy that covers any manufacturing defect for three years from the day our product arrives at your door.

Note: Tampering with the product will void the warranty.

All products purchased from Denafrips Thailand are covered under this policy. Customer shall bear the import duties and taxes whenever applicable.

Defective Within
Warranty
First 30 Days
Denafrips Thailand to bear both way shipping fee.
Within 1st Year
Customer to bear one way shipping fee. Denafrips Thailand shall cover the return shipping fee.
Within Warranty Period
Customer to bear both way shipping fee. Denafrips Thailand to repair free of charge.
Out Of Warranty
Customer to bear both way shipping cost. Denafrips Thailand to provide repair/maintenance services at cost.
Transferable Warranty

Our product warranty is transferable from the original owner to a second owner. Please contact us with the new owner’s information and serial number for this coverage to be applied.

Say NO to gray market products!

Products sold through unauthorized sources like eBay/AliExpress/Amazon/any other websites, do not carry a warranty from us.